In the computer field, an application is a program that uses features of a certain platform such as an operating system and operates on it. However, there are several types of applications including Messenger. It is a communication tool for businesses and for those who use computers. To facilitate exchanges through this application, a chatbot is installed. But the chatbot is a whole other program. Read this article to discover its functionality on Messenger.
Focus on the chatbot Messenger
A chatbot is still referred to as a conversational agent. This chatbot mimics all human discussions or conversations. It is used to interact via a chat interface. If you want to install a chatbot on your Messenger, we advise you to read this blog first. Indeed, the Messenger chatbot is also an automatic communication program. It is used to simulate a discussion, to plan a meeting or to act as an information service. You can schedule it so that it can communicate with you or with your customers. Besides Messenger, you can use the chatbot on other applications. Businesses or companies that are into marketing can use this powerful tool for their business. When you install and program it very well, your Messenger chatbot will be able to be your communication and information service.
How the Messenger chatbot works
The chatbot interacts with users using the application programming interface of Facebook Messenger. It is through videos, images, texts and buttons that you can perform your communication. You will click on the Messenger button on the page and then on the message button to receive the chat window. In this way, you can start your dialogue or receive a reply according to your needs. After pressing the start button, let yourself be guided by the series of keywords that follow. This is a procedure that saves you time. The answers are often related to the activity you are doing.
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